Terms of use
These Terms of Use (hereinafter referred to as "these Terms") set forth the conditions of use of "TCG JAPAN" (hereinafter referred to as "the Service"), a website for the sale of trading cards and other products operated by Trading Card Japan Co., Ltd. (hereinafter referred to as "the Company"). Registered users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms. By using the Service, Users are deemed to have agreed to all of the contents of these Terms.
Chapter 1: General Provisions
Article 1 (Application)
- These Terms shall apply to all relationships between Users and the Company relating to the use of the Service.
- In addition to these Terms, the Company may establish various rules and other provisions regarding the use of the Service (hereinafter referred to as "Individual Provisions"). These Individual Provisions, regardless of their name, shall constitute a part of these Terms.
- In the event of any conflict between the provisions of these Terms and the Individual Provisions, the Individual Provisions shall prevail unless otherwise specified in the Individual Provisions.
- The "Legal Notice under the Specified Commercial Transactions Act" and the "Privacy Policy" separately displayed by the Company shall constitute a part of these Terms. These Terms shall not apply to any services operated by the Company other than the Service.
Article 2 (Definitions)
In these Terms, the definitions of the terms listed in the following items shall be as set forth in the respective items.
- "The Service" refers to the sale of trading cards and other products provided by the Company on this website and services incidental thereto.
- "Products" refers to trading cards and other goods sold by the Company on the Service.
- "User Registration" refers to the procedures prescribed by the Company to be completed on this website as a prerequisite for using the Service.
- "User Information" refers to the name, address, contact details, and all other information that the Company requires to be provided upon User Registration.
- "Account Information" refers to information used by the Company to identify individual Users, namely the email address and password registered by the User.
- "Sales Contract" refers to a contract for the sale and purchase of Products concluded between a User and the Company on the Service in accordance with these Terms.
Article 3 (User Registration and Restrictions on Use)
- User Registration for the Service shall be completed when an applicant agrees to these Terms, applies for registration in the manner prescribed by the Company, and the Company approves such application.
- Users must provide accurate and up-to-date information upon User Registration, and may not, for any reason whatsoever, register under another person's name or a fictitious name.
- If a minor performs User Registration or uses the Service, he or she must obtain the prior consent of a parent or other legal representative. The User represents and warrants to the Company that, at the time of using the Service, he or she has reached the age of majority or has obtained the consent of his or her legal representative. If a User makes a false declaration regarding his or her age or other registered matters and uses the Service or concludes a Sales Contract based on such false declaration, such act shall constitute fraudulent means under Article 21 of the Civil Code of Japan, and the User may not exercise the right of rescission on the grounds of limited legal capacity.
- The Company may refuse to approve an application for User Registration or cancel a User Registration if it determines that the applicant or User falls under any of the following circumstances, and shall have no obligation whatsoever to disclose the reasons therefor:
- Where false information was submitted in the application for User Registration
- Where the applicant or User has violated, or is likely to violate, any provision of these Terms
- Where the applicant or User has previously had his or her use of the Company's services suspended or cancelled
- Where the applicant or User fails to respond to communications from the Company for a certain period of time
- Where there is doubt as to the applicant's or User's ability to pay, or where there has been fraud or trouble relating to payment
- Where the applicant or User is subject to measures under a blacklist or similar list separately established by the Company
- Where the Company otherwise determines that the User Registration is inappropriate
- The Company shall not be liable for any damage incurred by a User as a result of any action taken by the Company under this Article, except in cases of willful misconduct or gross negligence on the part of the Company.
Article 4 (Account Management)
- Users shall appropriately manage their Account Information for the Service (user ID and password) at their own responsibility.
- Users may not, under any circumstances, transfer or lend their Account Information to any third party, or share it with any third party. When a login is made with Account Information that matches the registered information, the Company shall deem such use to be by the User who registered that account.
- The Company shall not be liable for any damage arising from the use of Account Information by a third party, except in cases of willful misconduct or gross negligence on the part of the Company.
- Accounts that share, or that the Company reasonably determines to share, the same name, address, telephone number, email address, payment method (credit card number, bank account, payment service provider account, etc.), IP address, device identifier, or other identifying information shall be presumed, for the purposes of these Terms, to be used by the same User. The Company may extend and apply any measure taken against any one of such accounts (suspension of use, forced withdrawal, refusal of purchase, refusal of returns or refunds, etc.) to the other related accounts.
Chapter 2: Sales Contracts
Article 5 (Formation of Sales Contracts)
- Users shall apply to purchase Products in accordance with the method prescribed by the Company on the Service.
- A Sales Contract shall be formed when the Company accepts the User's purchase application and issues a notice of order confirmation or payment completion. However, the Company may decline to accept a purchase application or terminate a Sales Contract after its formation in any of the following cases:
- Where the Product is out of stock or cannot be provided due to inventory management reasons
- Where there is an error or misrepresentation in the price, stock, or other displayed information of the Product
- Where the User has violated these Terms or there are other inappropriate circumstances
- Where payment is not completed normally, or where there is doubt regarding the payment
- Where the purchase is deemed to be for the purpose of resale, hoarding, or any other purpose that the Company deems inappropriate
- Where the User is subject to measures under a blacklist or similar list separately established by the Company
- Even if a User incurs damage as a result of the Company declining to accept a purchase application or terminating a Sales Contract pursuant to the preceding paragraph, the Company shall not be liable for such damage, except in cases of willful misconduct or gross negligence on the part of the Company.
- Where the Company declines to accept a purchase application or terminates a Sales Contract after its formation pursuant to Paragraph 2, and the Company has already received payment from the User, the following shall apply:
- Where the reason is the absence of stock or inventory management reasons, errors or misrepresentations in the price, stock, or other displayed information, or doubt regarding the payment, among the reasons set forth in Paragraph 2: the Company shall refund the full amount of the payment already received.
- Where the reason is the User's violation of these Terms or other inappropriate circumstances, a purchase for the purpose of resale, hoarding, or any other purpose that the Company deems inappropriate, or the User being subject to measures under a blacklist or similar list separately established by the Company, among the reasons set forth in Paragraph 2: the Company shall refund only the balance remaining after deducting shipping costs, payment processing fees, actual costs incurred in preparing the shipment, and damages incurred by the Company; if no balance remains, no refund shall be made. However, this shall not preclude the Company, at its discretion, from refunding the full amount of the payment already received.
Article 6 (Product Prices and Payment Methods)
- The sales price of a Product shall be the amount displayed on the respective product page on the Service.
- Where costs to be borne by the User arise in addition to the sales price, such as shipping costs and payment processing fees, the Company shall display them in the course of the purchase procedure. Communication charges and similar costs shall be borne by the User.
- Payment shall be made by credit card or by any other method prescribed by the Company on the Service. Users shall pay the price by the time designated by the Company.
- With respect to payments, the terms of the payment service providers with which the Company partners may apply.
- In executing a payment, the User agrees that the Company and its partner payment service providers may obtain, verify, and retain address verification (AVS) data, cardholder name, security code (CVV/CVC), 3-D Secure authentication results, IP address, device information, and other necessary information for the purposes of identity verification and fraud prevention, and that, in the event of a dispute relating to the payment, such information may be provided to the card issuer and other relevant institutions.
Article 7 (Condition and Quality of Products)
- Products sold on the Service include new items as well as used items (including opened items and items that have previously been in the possession of others). Due to their nature, used trading cards may contain the following conditions arising in the course of manufacturing, distribution, and storage, and the User accepts this in advance:
- Factory scratches, whitening (edge wear), edge abrasion, dents, warping
- Printing misalignment, off-centering, uneven ink application
- Minor stains, fingerprints, surface scuffs, discoloration due to aging
- Other conditions that may normally exist in light of the type, age, and distribution circumstances of the Product
- The Company shall indicate the condition of Products by means of images posted on the product page, condition rank or grade indications, and other descriptions. Users shall purchase Products after confirming such indications. Where the Company does not expressly indicate a specific condition rank, grade, or the like, the Product shall be deemed to be sold as a "used item" that may include the conditions set forth in the preceding paragraph.
- Conditions within the scope of the condition or grade indicated by the Company, and conditions that may normally exist as set forth in the preceding paragraphs, shall not constitute a non-conformity with the terms of the contract (contractual non-conformity). Users may not make any claim whatsoever — including returns, exchanges, refunds, discounts, or damages — or raise any objection on the grounds of such conditions or on the grounds of a discrepancy with the User's subjective quality assessment or expectations.
- The Company makes no warranty whatsoever regarding the authenticity, rarity, market price, or future asset value of trading cards. Even if, after the formation of a Sales Contract and regardless of whether before or after shipment of the Product by the Company, fluctuations (including declines) occur in the market price or prevailing price of the Product or products of the same kind, Users may not make any claim whatsoever — including returns, exchanges, cancellations, refunds, discounts, or damages — on such grounds.
- The specific contents and handling of Product condition classifications and grades (including "PSA10", "Condition A", and other condition indications used by the Company) shall be governed by the "Appendix: Product Condition Standards" attached at the end of these Terms, which shall constitute a part of these Terms.
Chapter 3: Shipping and Delivery
Article 8 (Shipping Schedule)
- After the formation of a Sales Contract and confirmation of payment, the Company shall endeavor to ship the Product in accordance with the estimated shipping schedule displayed on the Service or in the course of the order procedure. Unless otherwise notified by the Company on the Service or in the order confirmation email, the estimated shipping schedule shall, in principle, be within 21 days after the formation of the Sales Contract. The specific estimated shipping date for each individual order shall be notified to the User by the order confirmation email or other means prescribed by the Company.
- Shipment within the estimated shipping schedule indicated by the Company shall not constitute a delay in performance (delayed shipment). Users may not make any claim whatsoever — including returns, cancellations, refunds, or damages — on the grounds of delay with respect to shipment within such schedule.
- Where shipment is delayed due to any of the following causes or any other cause not attributable to the Company, the Company shall not be liable to the User for such delay in any way:
- Concentration of orders or shipping congestion during busy periods
- Natural disasters, severe weather, epidemics, or circumstances of transportation providers or delivery carriers
- Delays in payment confirmation, or deficiencies or errors in the delivery address information designated by the User
- Customs procedures and other circumstances associated with international shipping
- Other causes beyond the Company's reasonable control
- Where there is no prospect of shipment significantly beyond the estimated shipping schedule, the Company may, upon notice to the User, cancel the order and refund the payment already received. In such case, the Company shall bear no liability exceeding the amount refunded.
Article 9 (Delivery, Risk of Loss, and Transfer of Ownership)
- Delivery of a Product shall be deemed completed at the time the Product arrives at the delivery address designated by the User (including deposit into a mailbox or similar receptacle).
- Ownership of and risk of loss for the Product shall transfer from the Company to the User at the time delivery under the preceding paragraph is completed. The Company shall not be liable in any way for damage, soiling, loss, theft, or misplacement of the Product occurring after such time.
- Customs duties, import consumption taxes, customs clearance fees, and other import-related costs imposed in connection with shipment outside Japan (hereinafter referred to as "Customs Duties, etc.") shall be borne by the Company. If the Company changes its handling of the burden of Customs Duties, etc., it shall notify Users in advance by announcement on the Service or by individual notice.
- Where, due to causes attributable to the User (deficiencies in delivery address information, extended absence, refusal to accept delivery, failure to provide information necessary for customs clearance, the Product falling under prohibited imports, or other refusal of customs clearance due to circumstances on the User's side, etc.), the Product is returned to the Company, detained by the delivery carrier or customs authority, or destroyed, the Company shall, in principle, not reship the Product. In such case, the Company may take the following actions, and the User may not make any claim whatsoever, including for refund of the price or damages:
- Storing the returned Product for a period prescribed by the Company and then disposing of it or reselling it in a manner the Company deems reasonable
- Not refunding the Product price and shipping costs already received
- Notwithstanding the preceding paragraph, where the Company, in light of special circumstances, reships the Product at the User's request, the shipping costs, return shipping costs, storage costs, additional Customs Duties, etc., and other actual costs required for reshipment shall be borne by the User.
Chapter 4: Returns, Cancellations, and Refunds
Article 10 (Restrictions on Returns and Cancellations)
- In view of the nature of the Products (being trading cards, having fluctuating resale value, requiring authenticity verification and prevention of swapping, etc.), returns, exchanges, cancellations, and changes to order details at the User's convenience shall, in principle, not be accepted. This Article constitutes the special return provisions (return policy) under the Specified Commercial Transactions Act, and no returns equivalent to a cooling-off after arrival of the Product shall be available on the Service.
- As set forth in the preceding Articles, no claims for returns, refunds, exchanges, discounts, or damages may be made on the grounds of subjective assessments of the condition or quality of a Product or of conditions within the scope of the condition or grade indicated by the Company.
- No claims for refunds or cancellations may be made on the grounds of shipment within the estimated shipping schedule indicated by the Company.
- Even if, after the formation of a Sales Contract and regardless of whether before or after shipment of the Product by the Company, the market price or prevailing price of the Product or products of the same kind declines, Users may not make any claim whatsoever — including returns, exchanges, cancellations, refunds, or discounts — on the grounds of such decline.
- Where the Company makes a refund to a User under these Terms, such refund shall, in principle, be made by cancellation (reversal) of the credit card payment used for the transaction. Where cancellation of the payment is not possible, or where the Company otherwise deems it appropriate, the Company may make the refund by bank transfer or other method designated by the Company. The timing at which the refunded amount is reflected on the card statement varies depending on the processing of the card issuer, and the Company does not guarantee such timing.
Article 11 (Exceptional Handling of Initial Defects, etc.)
- Notwithstanding the preceding Article, only where any of the following items applies and the Company acknowledges that there is a cause attributable to the Company, the Company shall respond by one of the following methods: exchange of the Product, reshipment of an equivalent item, or refund. Such response may cover all of the ordered Products or only the part affected by the relevant cause, and the Company shall reasonably select the method and scope of the response:
- Where a Product different from the one ordered was delivered (wrong item)
- Where there is serious damage or defect that differs materially from the display on the product page
- Where there is a shortage in quantity
- A User seeking the response under the preceding paragraph shall notify the Company's designated contact point within 10 days after arrival of the Product, together with the order number, photographs of the affected part, and other information requested by the Company. If no notification is made within such period, or if the information requested by the Company is not provided, the Company shall have no obligation to provide the response under this Article.
- Damage or soiling arising from the User's opening or use of the Product, or occurring while under the User's control, shall be outside the scope of this Article. Where fraud such as swapping or intentional damage is suspected, the Company may refuse the response under this Article and conduct any necessary investigation.
- Refunds under this Article shall be limited to the Product price received by the Company, and the Company shall not be liable for damages or any other liability exceeding such amount.
- Where the Company requests the User to return the Product for exchange or reshipment of an equivalent item under this Article, the shipping costs required for such return shall be borne by the Company. However, where, as a result of the Company's inspection of the returned Product, it is found that damage or soiling occurred while under the User's control, that the requirements of this Article are not satisfied, or that the identity of the returned Product with the Product shipped by the Company cannot be confirmed, such shipping costs and actual costs associated with the return shall be borne by the User.
Article 12 (Handling of Chargebacks and Third-Party Claims)
- Where a User intends to file an objection, chargeback, or other claim (hereinafter referred to as "Chargeback, etc.") with a card issuer, payment service provider, or other third party in relation to a payment on the Service, the User must first contact the Company's designated contact point and follow the procedures in accordance with these Terms and the Return & Refund Policy separately established by the Company.
- Where a Chargeback, etc. is filed, the User shall be obligated to cooperate with the investigation conducted by the Company, and the User agrees that the Company may retain, verify, aggregate, and submit the following information for the purposes of such investigation and of responding to the card issuer and other parties:
- Address verification (AVS) data, cardholder name, security code (CVV/CVC), 3-D Secure authentication results, and other payment-related information
- IP address at the time of the order, device information, login history, purchase history, and browsing history
- Carrier tracking numbers, delivery history, receipt records, and customs records
- Records of communications between the User and the Company (email, contact forms, chat, etc.)
- Where a Chargeback, etc. is filed without following the procedures under Paragraph 1, or where a Chargeback, etc. is filed based on false or unjustified grounds, such act shall constitute a material breach of these Terms and shall be subject to measures under Article 13 (Prohibited Acts) and Article 18 (Withdrawal and Forced Withdrawal).
- Where the Company is unable to collect payment due to a Chargeback, etc., or incurs fees payable to payment service providers, response costs, or other damages, the User shall be liable to compensate the Company for the full amount of such damages (including attorneys' fees and collection costs).
- The Company may use the history of Chargebacks, etc. filed and the corresponding response history as a basis for future decisions regarding the User within the Service (refusal of purchases, restrictions on use, forced withdrawal, measures against related accounts under Article 4, Paragraph 4, etc.).
Chapter 5: Prohibited Acts
Article 13 (Prohibited Acts)
Users shall not engage in any of the following acts when using the Service:
- Acts that violate laws or public order and morals, or acts related to criminal activity
- Acts that infringe copyrights, trademarks, or other intellectual property rights contained in the Service
- Acts that destroy or interfere with the functionality of servers or networks of the Company, other Users, or third parties
- Unauthorized access or attempts thereof
- Performing User Registration or making purchases using false information
- Fraudulently creating or using multiple accounts, or impersonating other Users
- Purchasing Products for the purpose of hoarding or any other purpose that the Company deems inappropriate
- Repeatedly making false or unfounded claims regarding quality (unreasonable complaints), or acts aimed at obtaining unjustified returns, refunds, or discounts
- Filing a Chargeback, etc. without following the procedures under Article 12, Paragraph 1, or filing a Chargeback, etc. based on false or unjustified grounds
- Abusive language, threats, persistent contact, excessive or unjustified complaints against the Company's employees or related parties, or any other act that obstructs the Company's business or damages its honor or credibility
- Advertising, promotion, solicitation, or business activities on the Service not authorized by the Company
- Acts that directly or indirectly provide benefits to anti-social forces
- Any other act that the Company deems inappropriate
Article 14 (Exclusion of Anti-Social Forces)
- The User represents and warrants to the Company that the User is not, and will not in the future be, an organized crime group, a member of an organized crime group, a company affiliated with an organized crime group, a corporate racketeer, or any other anti-social force (hereinafter referred to as "Anti-Social Forces"), and that the User has no socially condemnable relationship with Anti-Social Forces.
- If the Company finds that a User is in breach of the representations and warranties under the preceding paragraph, or determines that there are reasonable grounds to suspect such breach, the Company may, without any demand or notice, immediately suspend the User's use of the Service, force the User's withdrawal, and terminate all or part of the Sales Contracts concluded with such User.
- Even if a User incurs damage as a result of measures taken by the Company under the preceding paragraph, the Company shall not be liable in any way, and the User may not make any claim whatsoever against the Company, including for damages. In addition to the measures under the preceding paragraph, the Company may demand that the User return Products already delivered or refund an equivalent amount, and may claim compensation for damages incurred by the Company (including attorneys' fees).
Chapter 6: Suspension and Modification of the Service
Article 15 (Suspension of the Service)
- The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Users if it determines that any of the following applies:
- Where maintenance, inspection, or updating of the computer systems for the Service is performed
- Where provision of the Service becomes difficult due to force majeure such as earthquake, lightning, fire, power outage, or natural disaster
- Where computers or communication lines are stopped due to an accident
- Where the Company otherwise determines that provision of the Service is difficult
- The Company shall not be liable in any way for any disadvantage or damage incurred by Users or third parties as a result of the suspension or interruption of the provision of the Service.
Article 16 (Modification of Service Contents)
The Company may modify the contents of the Service or discontinue the provision of the Service without notice to Users, and shall not be liable for any damage incurred by Users as a result thereof, except in cases of willful misconduct or gross negligence on the part of the Company.
Chapter 7: General Provisions
Article 17 (Disclaimer of Warranties and Limitation of Liability)
- The Company does not warrant, expressly or impliedly, that the Service and the Products are free from de facto or legal defects (including defects, errors, or rights infringements relating to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, etc.), except as expressly provided in these Terms.
- The Company shall not be liable for any damage incurred by a User arising from the Service, except in cases of willful misconduct or gross negligence on the part of the Company. Even where the Company is liable for damages, the scope of damages to be compensated by the Company shall be limited to the amount of the Product price paid by the User to the Company in the transaction that caused the damage, and the Company shall not be liable for special damages, lost profits, or indirect damages, except where the Company foresaw or could have foreseen such damages.
- The Company shall not be liable in any way for transactions, communications, or disputes arising between a User and other Users or third parties in connection with the Service.
Article 18 (Withdrawal and Forced Withdrawal)
- Users may withdraw from the Service through the withdrawal procedures prescribed by the Company.
- The Company may, without prior notice, suspend a User's use of the Service or force the User's withdrawal if the User falls under any of the following items, and shall have no obligation to explain the reasons therefor:
- Where the User has engaged in an act that violates these Terms, laws, or public order and morals
- Where the User Information contains falsehoods, or where facts contrary to the representations and warranties are found
- Where there has been abusive language, persistent contact, excessive or unjustified complaints, or any other act that obstructs the Company's business
- Where a Chargeback, etc. has been filed without following the procedures under Article 12, Paragraph 1, or based on false or unjustified grounds
- Where there has been an act that damages or infringes the Company's honor, credibility, or other rights or legal interests
- Where, in addition to the foregoing, the Company determines that the User is inappropriate as a User
- Even if a User incurs damage as a result of the Company suspending the User's use or forcing the User's withdrawal under this Article, the Company shall not be liable in any way, and the User may not claim damages against the Company.
- Sales Contracts under which Products have already been shipped as of the effective time of a User's withdrawal under Paragraph 1 or forced withdrawal under Paragraph 2 of this Article shall not be affected by such withdrawal, and the obligation to pay the price, the obligation to confirm the condition of the Product upon receipt, and other obligations under the Sales Contract shall remain in full force and effect.
- Sales Contracts that have been formed but not yet shipped as of the effective time of a User's withdrawal under Paragraph 1 or forced withdrawal under Paragraph 2 of this Article shall be handled as follows:
- In the case of an ordinary withdrawal by the User, or a forced withdrawal due to causes attributable to the Company: the Company shall cancel the order and refund the payment already received.
- In the case of a forced withdrawal due to fraud, impersonation, misrepresentation, chargeback abuse, excessive or unjustified complaints, or other malicious acts: the Company may cancel the order, in which case the Company shall refund only the balance remaining after deducting shipping costs, payment processing fees, actual costs incurred in preparing the shipment, and damages incurred by the Company; if no balance remains, no refund shall be made.
Article 19 (Handling of Personal Information)
The Company shall appropriately handle personal information obtained through the use of the Service in accordance with the Company's "Privacy Policy".
Article 20 (Notices and Communications)
Notices and communications between Users and the Company shall be made in the manner prescribed by the Company. Unless a User submits a change notification in accordance with the method prescribed by the Company, the Company shall deem the currently registered contact information to be valid and shall send notices and communications to such contact information, which shall be deemed to have reached the User at the time of transmission.
Article 21 (Prohibition of Assignment of Rights and Obligations)
- Users may not assign to any third party, or provide as security, their contractual status under the usage agreement or their rights or obligations under these Terms without the prior written consent of the Company.
- Where the Company transfers the business relating to the Service to a third party, the Company may, without obtaining the individual consent of Users, transfer its contractual status under these Terms, its rights and obligations, and User Information to such third party in connection with such business transfer.
Article 22 (Amendment of the Terms of Use)
- The Company may amend these Terms when it deems necessary, in accordance with Article 548-4 of the Civil Code of Japan and other applicable laws.
- When amending these Terms, the Company shall notify Users of the amended contents and the effective date by display on the Service or other means prescribed by the Company.
- If a User uses the Service after the effective date under the preceding paragraph, the User shall be deemed to have agreed to the amended Terms.
Article 23 (Severability)
Even if any provision of these Terms or part thereof is determined to be invalid or unenforceable under applicable laws, the remaining provisions of these Terms and the remaining portions of the provision determined to be invalid or unenforceable shall continue in full force and effect.
Article 24 (Governing Law and Jurisdiction)
- The authentic text of these Terms shall be the original prepared in the Japanese language. Even where translations into other languages are prepared, the interpretation and effect of these Terms shall be governed by the Japanese original, and in the event of any discrepancy between the Japanese original and a translation, the Japanese original shall prevail.
- The formation, validity, performance, and interpretation of these Terms shall be governed by the laws of Japan.
- The Service is operated by the Company within Japan and provided under the laws of Japan. Users agree to these Terms with the understanding that transactions on the Service are governed by the laws of Japan, even where Users access, apply for, or use the Service from outside Japan.
- In the event of a dispute between the Company and a User in connection with the Service, the Tokyo Summary Court or the Tokyo District Court shall be the court of exclusive agreed jurisdiction in the first instance, depending on the amount in dispute. The same shall apply even where the User resides outside Japan or uses the Service from outside Japan.
- Even where the Company provides the Service to consumers outside Japan, the Service is provided from within Japan, and with respect to the application of the consumer protection laws of each country, the Company shall bear limited legal responsibility based on the disclosure obligations in the individual jurisdiction.
Appendix: Product Condition Standards
These Standards set forth, pursuant to Article 7, Paragraph 5, the contents and handling of Product condition classifications and grade indications on the Service, and constitute a part of these Terms.
1. PSA10 (Graded Cards with the Highest Rating by a Grading Agency)
Graded cards bearing "PSA10" or other indications corresponding to the highest rating given by a grading agency may, by their nature, include the following conditions. The User accepts this in advance:
- The card has a tiny spot of whitening.
- The card has several tiny spots of whitening.
- The card has a tiny dent.
- A tiny foreign particle is enclosed inside the case.
- The sealed part of the case has a slight whitened bubble-like area.
- The case has slight cloud-like marks.
- The case has tiny scratches.
Note: The above list of conditions is illustrative only; conditions other than those listed, or a combination of multiple such conditions, may also be present.
Note: Even a graded card exhibiting one or more of the above conditions shall be treated the same as an ordinary graded card product if its condition is comparable to the sample images separately presented by the Company on the Service, and products including the above conditions may be included. In addition, even for products with multiple units in stock, Users may not individually select the condition.
2. Condition A
A product labeled "Condition A" refers to a card with small scratches or scuffs on the edges or surface, small spots of whitening, mild dullness, or similar conditions.
Note: This condition is considered acceptable to the great majority of customers. For those who are not strict about card condition, such products can be recommended as they are less expensive than graded items that have undergone grading by a grading agency; however, they are not in mint condition. Customers purchasing for collection purposes should exercise due care.
Note: The types of conditions described are illustrative only; conditions other than those listed, or a combination of multiple such conditions, may also be present.
3. Products under these Standards and Contractual Non-Conformity
Products whose condition falls within the scope set forth in the preceding sections shall not constitute a non-conformity with the terms of the contract (contractual non-conformity) in accordance with Article 7, Paragraph 3. Users may not make any claim whatsoever — including returns, exchanges, refunds, discounts, or damages — or raise any objection on the grounds of such conditions or of a discrepancy with the User's subjective quality assessment or expectations.
Business operator: Trading Card Japan Co., Ltd.
Representative: Junki Someya, Representative Director
Contact: info@tcg-japan.com
Established: July 5, 2026
