Cookie Policy

This Policy describes how the Company uses cookies and similar technologies (collectively, "Cookies") in the Service. For how we handle personal information in general, please see our Privacy Policy.

1. What Are Cookies

Cookies are small text files stored in your browser when you visit a website. In this Policy, "Cookies" also include similar technologies that store information on, or read information from, your device, such as your browser's local storage and session storage.

2. Types of Cookies We Use

We use Cookies for the following purposes.

  • Necessary: Essential for providing the service you request, such as keeping you signed in, cart and checkout, preventing fraudulent registrations, remembering your consent choices and keeping settings you have chosen, such as your display currency. These are used without consent.
  • Analytics: Analyse how the Service is used, such as browsing, searches and purchases, to improve it. These are used only with your consent.
  • Marketing: Used to measure advertising and to show ads tailored to your interests. These are used only with your consent.

For providers, the information sent and retention periods, please see sections 6 to 8 of this Policy.

3. Giving, Changing and Withdrawing Consent

  • We use Analytics and Marketing Cookies only if you consent through the banner shown on the screen. Until you consent, these Cookies are not stored and no related requests are sent to third parties.
  • You can keep using the Service if you choose "Reject all".
  • Your choice is kept for about six months, during which the banner will not be shown again.
  • You can change your choice or withdraw your consent at any time from "Cookie settings" at the bottom of each page. Once you withdraw, we stop using the relevant Cookies, and the analytics cookies stored on our domain are deleted at that time.

4. Changes to This Policy

We may revise this Policy. If we change the purposes, types or providers of the Cookies we use, we will ask for your consent again.

5. Contact Information

If you have any questions about this Policy, please contact us by email at the address below:
info@tcg-japan.com

6. Providers and Transfers to Third Parties

The following providers receive information through the Service. Where consent is required, information is sent only if you consent to the relevant purpose.

  • Google LLC (US)

    Information sent
    URLs of pages viewed, referrer, IP address, browser type, member ID if signed in, and browsing, search and purchase events (usage analytics)
    Consent
    Only if you consent to "Analytics"
  • Functional Software, Inc. (Sentry) (US)

    Information sent
    Error information when a problem occurs (page, browser and OS type; no IP address or cookies are sent). Only if you consent to analytics, recordings of screen interactions to investigate errors (input is masked; never on payment or address screens)
    Consent
    Partly, only if you consent to "Analytics" (see description)
  • IBIS Inc. (zipcloud) (Japan)

    Information sent
    When you enter an address: the postal code entered, IP address and browser type (automatic address lookup from the postal code)
    Consent
    Not required (necessary to provide the service)
  • GMO Payment Gateway, Inc. (fincode) (Japan)

    Information sent
    Card number, expiry date, security code and cardholder name entered at checkout (to process the payment)
    Consent
    Not required (necessary to provide the service)

7. Records of Consent

For each consent, rejection, change and withdrawal, we record the date and time, the version of this Policy that applied, your choice for each purpose and the display language. If you are signed in, we also record your member ID. We do not record your IP address or browser type. Your choices remain valid for 184 days. Records are kept for 3 years after your choices expire and are then deleted.

8. List of Cookies We Use

  • Keeping you signed in

    Identifies you after sign-in and keeps you signed in.

    Category
    Necessary
    Retention
    7 days
    Provider
    The Company (Japan)
  • Display currency

    Remembers the display currency you have chosen.

    Category
    Necessary
    Retention
    365 days
    Provider
    The Company (Japan)
  • Cookie consent

    Stores your choices about the use of Cookies.

    Category
    Necessary
    Retention
    Until deleted
    Provider
    The Company (Japan)
  • Preventing fraudulent registrations

    Generated at sign-up to detect multiple registrations from the same device.

    Category
    Necessary
    Retention
    Until deleted
    Provider
    The Company (Japan)
  • Keeping your transaction input

    Temporarily keeps your input while you are making a shipment request, withdrawal request or order.

    Category
    Necessary
    Retention
    Until you close the browser
    Provider
    The Company (Japan)
  • Restoring scroll position

    Restores your previous position when you return to the top page.

    Category
    Necessary
    Retention
    Until you close the browser
    Provider
    The Company (Japan)
  • Usage analytics (Google Analytics)

    Identifies you to analyse browsing, searches and purchases.

    Category
    Analytics
    Retention
    400 days
    Provider
    Google LLC (US)
  • Session recording (Sentry)

    Records screen interactions to investigate errors (input is masked; never on payment or address screens).

    Category
    Analytics
    Retention
    Until you close the browser
    Provider
    Functional Software, Inc. (Sentry) (US)

Last revised: 2026-09-26T23:41:02+09:00